Module 4 – Customer Commitment & Objection Handling

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How to gain customer commitment and deal confidently with objections

Objections is something that we should expect on sales calls. I believe customer objections is a sign of interest, so they should be welcomed rather than feared. In this module you will learn 2 different techniques to deal with customer objections, that can be applied to a wide range of objections from:

  • You are too expensive.
  • I am happy with my current supplier.
  • I am in a contract, plus many more.

Once objections are dealt with you need to focus your attention on gaining commitment from your customer.

I will introduce you to 6 different closing techniques that work.

Description

How to gain customer commitment and deal confidently with objections

Objections is something that we should expect on sales calls. I believe customer objections is a sign of interest, so they should be welcomed rather than feared. In this module you will learn 2 different techniques to deal with customer objections, that can be applied to a wide range of objections from:

  • You are too expensive.
  • I am happy with my current supplier.
  • I am in a contract, plus many more.

Once objections are dealt with you need to focus your attention on gaining commitment from your customer.

I will introduce you to 6 different closing techniques that work.