Description
How to gain customer commitment and deal confidently with objections
Objections is something that we should expect on sales calls. I believe customer objections is a sign of interest, so they should be welcomed rather than feared. In this module you will learn 2 different techniques to deal with customer objections, that can be applied to a wide range of objections from:
- You are too expensive.
- I am happy with my current supplier.
- I am in a contract, plus many more.
Once objections are dealt with you need to focus your attention on gaining commitment from your customer.
I will introduce you to 6 different closing techniques that work.
